What to Say Instead of "Sorry"

Kids love the word “sorry.”  Just say “sorry” after you push someone and the adults are appeased. It’s magic. One short word and you’re off the hook.

We expect kids to say “sorry” because we want kids to patch things up, to care about others, to develop empathy and awareness and to feel remorseful. The trouble is, young kids are rarely sorry. Saying “sorry” on command doesn’t make the word come true.

You can’t force remorse.

Remorse is part of moral development, and needs to come from inside the child. You can help develop those feelings by focusing on what a child can do: take action and make a meaningful guarantee.

Take Action – Kids are great at taking action.  Involve them in making things better.  “Go get an ice pack!”  “Bring the tissue box!”  “Find Ava’s favorite teddy!” Give the child an action they can do. Taking action also brings the child back to the scene where they can witness how sad or hurt the other child is.  This helps develop awareness of others. Becoming a helper also helps the child feel better about what they did, especially important if it was an accident.

Make a Guarantee – It’s much more meaningful for a child to say “I won’t push you again” or “I won’t knock your tower over.” These are powerful words for kids on both sides of the problem. The aggrieved child feels safe (I won’t get pushed again/ my toys are safe).  That’s a lot more comforting than hearing an insincere “sorry.”  Sorry doesn’t carry a guarantee.

For the child who makes the guarantee, those words also carry tremendous power.  It’s amazing to see, but kids who make a verbal guarantee tend to live up to their behavior statement. Of course, there may be times it doesn’t work. If a child makes a guarantee but still can’t control his impulses, acknowledge the challenge and move him away. “It’s too hard for you right now. Your body can’t stop pushing. I will help you stop. I’m moving you away from Ava.”

A guarantee – “I won’t push you again” – is more meaningful than “sorry.”

Guarantees and helper actions do more to truly resolve the problem, foster awareness of others, and yes, develop empathy and remorse. As for the word “sorry,” don’t worry.  Saying “sorry” is a cultural norm. Kids will pick it up if we model apologies in every day life.

What have you found that helps kids be truly sorry? Do you ask kids to say “sorry” because adults around you expect it? Have you ever been surprised by kids’ kindness?